Shipping to Your Customers
Making sure your customers receive the item(s) they bought from you in good condition could ensure total customer satisfaction and repeat business. Here are some general tips for safe shipping of most items:
Cushion, cushion, cushion: Wrap each item individually, and provide lots of cushioning, using bubble wrap, antistatic foam packing peanuts, foam, corrugated dividers (from a roll), or crumpled paper. Foam peanuts may shift in transit, so overfill your box and pack it down. You should not hear any rattling at all.
Use a new corrugated box with rigid sides and plenty of room for cushioning: Don't exceed the maximum gross weight of the box, which is usually printed on bottom flap.
Use shipping or packing tape: Masking tape, cellophane tape, string, and paper wrapping aren't sufficient. In fact, some carriers won't accept packages fastened with these. Pressure-sensitive plastic, nylon-reinforced, or water-activated paper tape are best.
Antiques and art: Remove any glass, wrap it carefully, and package it separately. Don't use paper, hardboard, or corrugate to pack artwork. If you're insuring the item, have a current bill of sale, invoice, or a statement from a certified appraiser in case you need to file a claim with your carrier.
Coins, stamps, or jewelry: Be discreet about the contents of the package. Use a larger box and insure your shipment appropriately. Special limitations may apply for international shipments containing jewelry and gemstones, so confirm value limits with your carrier.
Collectibles, pottery, and glass: For fragile items, the outer box must be large enough to allow at least 3” of cushioning all around the item. Wrap and box items individually to protect them from each other. Position items in the center of the box - away from the bottom, sides, and top. If the item has a hollow center, fill the hollow area with paper to make the item more solid.
Electronic items and computers: Whenever possible, ship these items in their original factory packaging. If electronic components are exposed, antistatic materials work best. Do not use foam peanuts, paper, foam in place, blankets, or newspaper. Insure your shipment appropriately.
Rolled goods: Rolled goods (fabric, wallpaper) travel best when shipped in corrugated boxes. If a fabric roll is shipped in a bag, make sure the bag is tightly wrapped and taped to reduce the risk of tearing.
Find A Product –